Excellent service and great food

Service was slow when I ordered at the counter. We shall see how you do when ordered online!!

Always good service

I have no complaints

Large chips portions were very small , large container only half full. Very dissatisfied.

Excellent

K

Pay more attention to the tomatoes slice them rather than chop them in half and put them in burgers

  Reply : Ok thank you

We have always gone to the ottoman for burgess and kebab, we have used the delivery service for about a year due to cov the last few times we order a kebab and asked for the salad to come separately as we do not like soggy bread, this was ok however the last three times we order we have been told to call back in half hour and the phone put down call again asked to call back in hour we gave up and got a pizza delivered we call tonight at 6.30 and got to order through just eat I re called as there was a problem with just eat the member of staff took my order he did not sound very happy doing this out food arrived not hot and my kebab was horrible I asked for extra white cabbage and for the salad to be separated on both my husband was separated mine was not it has to be the worst kebab I have ever had will not be going back we have been good customers of the ottoman we be going else where

  Reply : Hello Polly I am very sorry what happened. I will fine out and sort it. And wont happen again

Order very late. Took over 75 minutes. Order also incorrect, missing items. Very disappointing.

Good

Love Ottmans - best in Blandford

Disappointed again, last time it was sauce not requested, this time well over an hour for food and no mint yogurt (requested) and onion (not requested) on the kebab. Add to that the loyalty point gained from countless orders that you can’t spend and timing countdown that doesn’t reflect an order. Won’t be ordering again because we are feed up of not receiving what we pay for. When it does arrive it’s cold with no salt on chips (as requested). Perhaps someone could read the order, if there is ever was a next time?

  Reply : Dear Gordon I am very sorry about your disappointment.My name is Kasim what ever your food you weren’t happy please let me replace them free if you wish.my number 07988634077

Very delecious.. Great service

Always love their food best kebab shop in blandford. Excellent portions great value

I have ordered a number of times but I have now stopped due to the abuse I received from one of your drivers. I am key worker who doesn't finish work until late at night. I was told that I am ordering to late and the take away is closing when I order. May I suggest changing your opening hours for delivery. If you say you are taking orders up until midnight, I should not be made to feel bad for ordering food. You have now lost custom due to this.

  Reply : Hello.I am the owner .I am very sorry about my driver.He has got no right to talk like that. I will sort him out and not happen again

The food is always fantastic but my chips were missing this time

Yet again I came in at early doors and again got cooked chips from the night before (this is normal at this time of night) not impressed full of grease, if I come in at say 10pm I get lovely freshly cooked ones and the lamb is also better quality.

I know I shouldn’t order till later, however when I get a kebab and chips at 5.15 it should be as lovely as at 10pm, not re-cooked chips from the night before, this has happened a few times and is unexceptionable. I love normally your food but only after a certain time of night!! Sorry but because yet again of this I’m not happy with quality

Wheres my fucking order ?

Best in town

I’ve spent 36.00 tonight on a treat for the family the food was disgusting and Luke warm they have took are food no refund as been refused this poor takeaway very rude member of staff angrey is understatement

Little disappointed, ordered for wife’s bday and both kebabs Luke warm and mine has mint sauce on when not requested. We waited over 45 mins for it. Could I also find out how to spend my loyalty points as not clear on website? Didn’t phone again as wasn’t going to wait another 50 mins for food

Couldn't complete my order online, never had a problem before. Tried to call, phone answered but I was left listening to staff chatting for 8 minutes. Very disappointing indeed.

Great food and service!